Woodruff Property Management

Leasing Consultant - Creekside of Auburn - October 2014-November 2017

As a leasing consultant at Creekside I assisted with resident relations by helping with any issues, concerns, or complaints residents had. I also assisted in marketing efforts by creating fliers and emails to send out to residents and potential residents. This job consisted of large amounts of paperwork that must be done accurately and in a timely manor. Their goal was to always to be at 100% occupancy and during my time we achieved our goal well in advance of the deadline. In a property with 364 beds I got over 90 leases to be considered a star leasing agent. This job taught me patience, discipline, and improved my communication skills both verbally and written.

LE Energy

Account Manager - Opelika, Alabama - November 2016 - Present

As an account manager for a Natural Gas Company handling customer relations and contracts is only a small part of the job. I compile and organzie sale results, reports and statements each week which have to be done accuratly so we can pay vendors accordingly. I also send in requests to multiple utilities daily and then when we get confirmation or rejection return files update customer accounts. When I started this job I knew nothing about the natural gas business but with my eagerness to learn I caught on quickly and therefore gained more responsibilities. Another part of the job is customer service I make on average 30 outbound collection calls and accept about 40 inbound calls daily. This job has taught me how to assess a sitaution and adapt accordingly to make the customer's experience a pleasant one. I have also become more familiar with Excel, Google Docs and Salesforce.

Red Clay Brewing Company

PR Intern - Auburn, Alabama- May-August 2016

During the summer of 2016 I worked for Red Clay as their public relations intern. I helped plan, publicize and execute a Art Unbounded event that brought in over 2000 customer in one evening. Red Clay is very active in the community and participates in a number of events each month so I got to help promote these events. I also worked on social media and increased their instagram following by 30% while I was there. I also helped with any task where I could be of assistance.